Shipping Policy
Order Processing
Orders are processed within 1–3 business days.
Orders placed on weekends or holidays will be processed the next business day.
Shipping Options & Delivery Time
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–7 business days | Free (over $50) |
| Express Shipping | 2–3 business days | $9.99 |
| International Shipping | 7–14 business days | Calculated at checkout |
Tracking
Once your order is shipped, you will receive a tracking number via email.
Lost or Delayed Packages
We are not responsible for delays caused by the carrier or incorrect address details. Please verify your address before placing an order.
Refund Policy
Eligibility
You may request a return within 30 days of delivery if:
The item is unused, unworn, and in original packaging
You provide proof of purchase
Non-Returnable Items
Gift cards
Digital downloads
Clearance or sale items
Refund Process
Contact us at support@[yourstorename].com with your order number.
Once your return is received and inspected, we’ll notify you of approval or rejection.
If approved, your refund will be processed within 5–10 business days to your original payment method.
Exchanges
If you received a defective or damaged item provided a video while opening a parcel , we’ll replace it free of charge.
Cancellation / Return / Exchange Policy
Orders may be canceled within 12 hours of placement before shipping.
Once shipped, orders cannot be canceled.
Refunds for cancellations will be processed within 3–5 business days.